At The Budheads, our customers are at the heart of everything we do. We are committed to providing high-quality products, fast service, and outstanding customer support. Our team is here to ensure that your shopping experience is smooth, satisfying, and secure.

 

Our Commitments:

 

• Respond to all inquiries within 24–48 hours.

• Provide clear product descriptions and sizing guides.

• Offer easy and secure checkout.

• Ensure fast and reliable shipping.

• Resolve issues and complaints fairly and promptly.

 

 

For support, please contact us at thebudheads@gmail.com or via our contact form on the website.

 

 

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Privacy & Safety Policy

 

 

Your privacy and safety are important to us. This policy outlines how we collect, use, and protect your personal information.

 

Information We Collect:

 

• Name, address, and contact details.

• Payment information (processed securely via trusted third-party providers).

• Purchase history and preferences.

 

 

How We Use Your Information:

 

• To process orders and provide customer service.

• To improve our products and website experience.

• To send updates, promotions, or newsletters (with your consent).

 

 

Data Protection:

 

• We use SSL encryption to protect all transactions.

• We do not store your credit card information.

• We never sell or share your data with third parties, except for services that help us fulfill your order.

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Return & Exchange Policy

 

 

We want you to love your purchase! If you’re not completely satisfied, we’re here to help.

 

Returns:

 

• You can return unworn, unwashed items within 30 days of delivery.

• Items must be in their original condition with tags attached.

 

 

Exchanges:

 

• Free exchanges are available for size changes within 30 days.

• We’ll cover shipping on your first exchange.

 

 

How to Return:

 

1. Email us at thebudheads@gmail.com with your order number and reason for return.

2. We’ll send you return instructions and a return label (if applicable).

3. Refunds are issued to the original payment method within 5–10 business days after we receive the item.

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